Accounts FAQ
Updated over a week ago

Publishing on a single ๐• / Twitter account

As soon as you log in with Typefully, youโ€™ll be able to write, schedule, and publish on the ๐• account you used to log in. No other step is required.

Publishing on other ๐• accounts

Required plan: Creator.

If you want to schedule and publish on other ๐• accounts, you can simply click on Add ๐• Twitter account and connect them.

Collaborating with other people

Required plan: Team.

If you want to collaborate with other people, you should first create a team:

Then add the ๐• accounts you want to collaborate on to that team (or connect new ones):

If you donโ€™t have the ๐• credentials of the accounts where you want to publish and collaborate, you can invite the person who does as an Admin to the team, so they can add that account to the team.

In this example, Iโ€™ve invited Francesco as an Admin and he can connect other ๐• accounts to the team:

From the same Manage Team interface, you can invite other people to join the team with their own Typefully accounts and different permissions.

Itโ€™s important to notice that you donโ€™t need anyoneโ€™s ๐• credentials to collaborate โ€” simply create send invites so they can log in to Typefully and join the team.

You and your teammates will only be able to schedule and publish on the accounts that you (or any team admin) have explicitly added to the team.

I've invited someone but they don't see the shared accounts

Here are some things you can do if the person you invited is telling you they can't access the team or shared accounts:

  1. Make sure they're logging in Typefully with the same account you've invited

  2. They actually need to accept the invite, whether it was sent to them by email or via a link

  3. They need to click on the top left corner Accounts Menu and switch to the team and shared accounts there

  4. They might need to log out and back in Typefully to see the shared accounts

On your side, you might want to check that:

  1. You or any Admin user on the team has actually shared accounts with it. When you click on "Manage" on a team in the Accounts Menu, make sure there are accounts in the Shared Accounts section.

  2. Double check that the invited person appears within the Collaborators, otherwise it means they haven't accepted the invite yet.

If none of these work, please reach out to us via the in-app Help menu.

Publishing on my clientsโ€™ ๐• accounts

Required plan: Agency.

If youโ€™re a ghostwriter or you run an agency, Typefully will perfectly suit your needs.

Once you upgrade to our Agency plan, you can create as many teams as you want.

We recommend doing this for each client:

  • Create a team and write the client name as the Team name

  • In the Invite Members screen, invite the client with an Admin role

  • You can tell the client that, since they have an Admin role, they can accept the invite by logging in with the ๐• account you intend to write and publish

  • If the client needs you to handle multiple ๐• accounts, theyโ€™ll be able to connect more accounts to the team as well

Thatโ€™s it! The client will only see the team and their own ๐• account inside it.

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