How do I publish on a single X / Twitter account?
As soon as you log in with Typefully, you’ll be able to write, schedule, and publish on the X / Twitter account you used to log in. No additional steps are required.
How do I publish on multiple X / Twitter accounts?
Required plan: Creator
If you want to schedule and publish on other X / Twitter accounts, you will need to click on Add X account and then you will be able to connect them.
How can I collaborate with other people?
Required plan: Team
If you want to collaborate with other people, you will first create a team:
Then you can add the X / Twitter accounts you want to collaborate with to that team (or connect new ones):
If you don’t have the X / Twitter credentials of the accounts you want to publish and collaborate, start by inviting the person who does as an Admin to the team. They can then add additional accounts to the team.
In this example, you can see that Francesco was added as an Admin. This means that he can connect other X / Twitter accounts to the team.
From the same Manage Team interface, you can invite other people to join the team and assign different permissions.
It’s important to note that you don’t need anyone’s X / Twitter credentials to collaborate — you can simply create and send invites and they will be the one to login to Typefully with their credentials.
You and your teammates will only be able to schedule and publish on the accounts that you (or any team admin) have explicitly added to the team.
I've invited someone to my team. Why don't they see the shared accounts?
Here are some things you can do if the person you invited is telling you they can't access the team or shared accounts:
Make sure they're logging in Typefully with the same account you've invited
They actually need to accept the invite, whether it was sent to them by email or via a link
They need to click on the top left corner Accounts Menu and switch to the team and shared accounts there
They might need to log out and back in Typefully to see the shared accounts
On your side, you might want to check that:
You or any Admin user on the team has actually shared accounts with it. When you click on "Manage" on a team in the Accounts Menu, make sure there are accounts in the Shared Accounts section.
Double check that the invited person appears within the Collaborators, otherwise it means they haven't accepted the invite yet.
If none of these work, please reach out to us via the in-app Help menu.
How do I publish on my clients’ X / Twitter accounts?
Required plan: Agency
If you’re a ghostwriter or you run an agency, the agency plan will perfectly suit your needs.
We recommend doing the following for each client:
Create a team and write the client name as their Team name
In the
Invite Membersscreen, invite the client to anAdminroleYou can tell the client that, since they have an
Adminrole, they can accept the invite by logging in with the X / Twitter account they intend to write and publish onIf the client needs to manage multiple X / Twitter accounts, they’ll be able to connect more accounts to that team as well
That’s it! The client will only see their team and their own X / Twitter account(s) inside.
If you have more questions, email us at [email protected].