Access your customer portal to:
Update your billing details for all future invoices
Download your updated past invoices
Change the email where you receive invoices
Manage your subscription plan (switch between monthly and yearly billing)
We automatically send invoices/receipts for all payments to the email you choose - so make sure it’s correct. In the Billing Information section, you can update it via Update information.
You can edit the billing details for your latest invoice. If you need an older one, please reach out to support. To ensure future invoices include the correct billing details, please update your information under Billing Information in the customer portal.
Refund Policy
Typefully offers a customer-friendly refund policy:
Refund Window: Refunds are available for requests made within 14 days of purchase. Outside this window, eligibility depends on specific conditions and is subject to approval.
Steps to Request a Refund
If within the refund window, you can request a refund here in the Typefully Refund Page.
For special cases, if outside refund window, you can check if still eligible for a refund by:
Contact Customer Support: Start by sharing your account details and the reason for the refund.
Verification Phase: Your case will be assessed in line with refund policies to determine eligibility.
Processing Timeline: Post-approval, refunds generally take 5–10 business days to reflect in your account
Refunds processing time
Refunds generally take 5–10 business days to reflect in your account.